TY - BOOK AU - Christensen, Clayton M. TI - The Innovator's Dilemma: : The Revolutionary Book That Will Change the Way You Do Business SN - 978-0-06-052199-8 U1 - 658 PY - 2011/// CY - New York PB - Harper Business KW - CREATIVE ABILIFY IN BUSINESS KW - INDUSTRIAL MANGEMENT KW - CUSTOMER SERVICES N1 - Introduction - Why Great Companies Can Fail - How Can Great Fail? Insights from the Hard Disk Drive Industry - Value Networks and the Impetus to Innovate - Managing Disruptive Technological Change - Match the Size of the Organization to the Size of the Market - The Dilemmas of Innovation: A Summary ER -